General Terms and Conditions and Customer Information

List of Contents

  1. Scope of App­li­ca­ti­on
  2. Con­clu­si­on of Con­tract
  3. Right of Revo­ca­ti­on
  4. Pri­ces and Con­di­ti­ons of Pay­ment
  5. Deli­very and Ship­ping Con­di­ti­ons
  6. Reten­ti­on of Tit­le
  7. War­ran­ty for Defec­ts (Gua­ran­tee)
  8. Lia­bi­li­ty
  9. Redemp­ti­on of Cam­pai­gn Vou­chers
  10. Redemp­ti­on of Gift Vou­chers
  11. App­li­ca­ble Law
  12. Court of Juris­dic­tion
  13. Alter­na­ti­ve Dis­pu­te Reso­lu­ti­on

1) Scope of Application

1.1 The­se Gene­ral Terms and Con­di­ti­ons (her­einaf­ter ‘Terms and Con­di­ti­ons’) of Bur­da World­wi­de Tech­no­lo­gies GmbH (her­einaf­ter ‘Ven­dor’), app­ly in terms of all con­trac­ts for the deli­very of goods, that are con­clu­ded bet­ween a Pri­va­te Indi­vi­du­al or a Busi­ness Per­son (her­einaf­ter ‘Custo­mer’) and the Ven­dor, for goods offe­red in the Vendor’s online shop. Any and all of the Customer’s own terms and con­di­ti­ons are her­e­by inap­p­li­ca­ble unless other­wi­se agreed.

1.2 Regar­ding con­trac­ts for the deli­very of gift vou­chers, the­se Terms and Con­di­ti­ons app­ly, inso­far as not­hing else is express­ly agreed upon.

1.3 Pur­suant to the­se Terms and Con­di­ti­ons, the Pri­va­te Indi­vi­du­al, is any natu­ral per­son who con­clu­des a legal tran­sac­tion for a pur­po­se that can­not be ascri­bed to his/her main com­mer­ci­al or free­lan­ce occupa­ti­on. The Busi­ness Per­son, pur­suant to the­se Terms and Con­di­ti­ons, is any natu­ral per­son or legal enti­ty, or any part­nership with legal respon­si­bi­li­ty, who con­clu­des any legal tran­sac­tion wit­hin the scope of his/her main com­mer­ci­al or free­lan­ce occupa­ti­on.

2) Conclusion of Contract

2.1 The pro­duct descrip­ti­ons, which are avail­ab­le in the Vendor’s online shop, do not rep­re­sent any bin­ding offer on the part of the Ven­dor. Rather, they ser­ve as a bin­ding offer by the Custo­mer.

2.2 The Custo­mer can sub­mit an offer via the inte­gra­ted online order form in the Vendor’s online shop. In order to do so, after pla­cing the selec­ted goods in the vir­tu­al shop­ping bas­ket and com­ple­ting the elec­tro­nic order pro­cess, the Custo­mer makes a con­trac­tual­ly bin­ding offer for the goods in the shop­ping bas­ket, by cli­cking the ‘Place Bin­ding Order’ but­ton. Fur­ther­mo­re, the Custo­mer can sub­mit his/her offer to the Ven­dor by tele­pho­ne, fax, email or regu­lar post, or via the online con­tact form.

2.3 The Ven­dor can accept the Customer’s offer wit­hin five days,

  • by pro­vi­ding the Custo­mer with an order con­fir­ma­ti­on in wri­ting or in text form (fax or email), wher­e­by the rece­ipt of the goods by the Custo­mer is decisi­ve,
  • or by deli­vering the orde­red goods to the Custo­mer, wher­e­by the rece­ipt of the goods by the Custo­mer is decisi­ve,
  • or by reques­ting pay­ment from the Custo­mer upon rece­ipt of the order.

In the case of more than one of the afo­re­men­tio­ned alter­na­ti­ves being avail­ab­le simul­ta­ne­ous­ly, the con­tract comes into being as soon as one of the afo­re­men­tio­ned alter­na­ti­ves occurs. The dead­line for the accep­tan­ce of the offer begins on the day after the offer has been sub­mit­ted by the Custo­mer and ends at the con­clu­si­on of the fifth day after sub­mis­si­on of the offer. Should the Ven­dor not accept the Customer’s offer befo­re the afo­re­men­tio­ned dead­line, the offer shall be regar­ded as having been rejec­ted, with the result that the Custo­mer is no lon­ger bound by his/her decla­ra­ti­on of intent.

2.4 Once an offer has been sub­mit­ted via the Vendor’s online order form, the Ven­dor saves the con­tract text and sends it to the Custo­mer in text form (e.g. email, fax or let­ter), along with the app­li­ca­ble Terms and Con­di­ti­ons, when ship­ping the order to the custo­mer. In addi­ti­on, the con­tract text is also archi­ved on the Vendor’s web­site, enab­ling the Custo­mer to access the infor­ma­ti­on, free of char­ge, by log­ging into his/her pass­word-pro­tec­ted Custo­mer Account, pro­vi­ded that the Custo­mer set up a Custo­mer Account for him/herself befo­re sub­mit­ting his/her order to the Vendor’s online shop.

2.5 Befo­re the pla­ce­ment of a bin­ding order via the Vendor’s online order form, the Custo­mer has the oppor­tu­ni­ty to check for any incor­rect ent­ries by care­ful­ly rea­ding through the infor­ma­ti­on pro­vi­ded on the screen. The browser’s zoom func­tion is a use­ful tech­ni­cal tool for bet­ter iden­ti­fi­ca­ti­on of incor­rec­t­ly ent­e­red data becau­se it enab­les you to enlar­ge the view on the screen. The Custo­mer is able to cor­rect his/her ent­ries via the key­board and the mou­se at any time, until such time as he/she clicks the ‘Place Bin­ding Order’ but­ton.

2.6 For the Con­clu­si­on of the Con­tract, only the Ger­man lan­guage can be used.

2.7 The order pro­cess and estab­lish­ment of con­tact usual­ly take place via email and an auto­ma­ted orde­ring pro­cess. The Custo­mer must ensu­re that the email address given during the orde­ring pro­cess is cor­rect so that the orders sent to this address by the Ven­dor can be recei­ved. In the case of spam fil­ters, the Custo­mer must also ensu­re that all of the emails sent to him/her by the Ven­dor, or any third par­ties inst­ruc­ted to do so, can be deli­ve­r­ed.

3) Right of Revocation

3.1 The Pri­va­te Per­son has a basic Right of Revo­ca­ti­on.

3.2 Fur­ther infor­ma­ti­on on the Right of Revo­ca­ti­on is avail­ab­le in the fol­lo­wing Vendor’s infor­ma­ti­on regar­ding Right of Revo­ca­ti­on:

Right of Revo­ca­ti­on and With­dra­wal Form

Con­su­mers have a right of revo­ca­ti­on accord­ing to the fol­lo­wing sti­pu­la­ti­ons, wher­e­by the con­su­mer is any natu­ral per­son, who con­clu­des a legal con­tract, which can­not be assi­gned to eit­her his/her main pro­fes­sio­nal activi­ties or his/her main free­lan­ce pro­fes­sio­nal activi­ties:

A. Right of Revo­ca­ti­on

Right to with­draw

You have the right to with­draw from the con­tract wit­hin four­te­en days, wit­hout sta­ting any rea­sons.

The dead­line for with­dra­wal from the con­tract is four­te­en days from the day on which the last of the goods are/were taken into pos­ses­si­on by yours­elf or by a third par­ty named by you, who is not the car­ri­er of the goods.

In order to exer­ci­se your right of revo­ca­ti­on, you are obli­ged to inform us (Bur­da World­wi­de Tech­no­lo­gies

GmbH, Rudolf-Die­sel-Stra­ße 18, 65760 Esch­born, Ger­ma­ny, Tel: +49 6173 – 32424 – 0, Fax: +49 6173 – 32424 – 24, Email: info@burdawtg.de) of your decisi­on to with­draw from the con­tract by means of a clear decla­ra­ti­on (e.g. a let­ter sent by post, tele­fax or email). You can use the atta­ched right of revo­ca­ti­on form for this pur­po­se; howe­ver, this is not com­pul­so­ry. In order to meet the dead­line for revo­ca­ti­on, it is ade­qua­te if you send the noti­ce of revo­ca­ti­on befo­re the dead­line expi­res.

Con­se­quen­ces of with­dra­wal

Should you choo­se to exer­ci­se your right to with­draw from this con­tract, we are obli­ged to reim­bur­se all pay­ments we have recei­ved from you wit­hout delay and wit­hin at least four­te­en days from the day on which we recei­ve the noti­fi­ca­ti­on of your inten­ti­on to exer­ci­se your right of revo­ca­ti­on. The reim­bur­se­ment inclu­des the deli­very costs (exclu­ding any addi­tio­nal costs that result if you have selec­ted any form of ship­ment other than the che­a­pest stan­dard opti­ons offe­red by our­sel­ves). For this reim­bur­se­ment, we will use the same form of pay­ment that you selec­ted for the ori­gi­nal tran­sac­tion unless a dif­fe­rent opti­on is express­ly agreed upon with you; under no cir­cum­s­tan­ces will you be char­ged any fees for this reim­bur­se­ment. We are aut­ho­ri­sed to with­hold reim­bur­se­ment until we have recei­ved the goods or until you have pro­vi­ded pro­of of ship­ment, whiche­ver occurs first.

You are obli­ged to hand the goods back to us or send them to us by post/courier wit­hout delay, and in any case, wit­hin at least four­te­en days from the day on which you inform us of your inten­ti­on to exer­ci­se your right of revo­ca­ti­on. The dead­line will be con­si­de­red adhe­red to, as long as the goods are ship­ped wit­hin the 14-day dead­line.

You are respon­si­ble for the imme­dia­te costs for the return of the goods. The imme­dia­te costs for the return of goods which, due to their cha­rac­ter, can­not be retur­ned to us via the nor­mal post (cou­rier goods), are esti­ma­ted at a maxi­mum of €25 for goods of this natu­re.

You will only be held respon­si­ble for any dimi­nis­hed value of the goods resul­ting from hand­ling, other than what was necessa­ry to ascer­tain the natu­re and func­tio­n­ing of the goods.

Gene­ral infor­ma­ti­on

1) Plea­se avo­id dama­ging or soiling the goods. Plea­se return the goods in the ori­gi­nal packa­ging, tog­e­ther with all of the access­ories and all of the packa­ging com­pon­ents. If requi­red, plea­se use secon­da­ry pro­tec­tive packa­ging. If you are no lon­ger in pos­ses­si­on of the ori­gi­nal packa­ging, plea­se ensu­re that the goods are ade­qua­te­ly pro­tec­ted during trans­port by packa­ging them accord­in­gly.
2) Plea­se do not return the goods freight free.
3) Plea­se note that the above­men­tio­ned Points 1 and 2 are not a pre­re­qui­si­te for the effec­tive exer­cis­ing of your right of revo­ca­ti­on.

B. With­dra­wal Form

Should you wish to with­draw from the con­tract, plea­se com­ple­te the fol­lo­wing form and return it to us.

Down­load With­dra­wal Form

To:

Bur­da World­wi­de Tech­no­lo­gies GmbH

Rudolf-Die­sel-Stra­ße 18

65760 Esch­born

Ger­ma­ny

Fax: +49 6173 – 32424 – 24

Email: info@burdawtg.de

 

4) Pri­ces and Con­di­ti­ons of Pay­ment

4.1 Inso­far as it is not other­wi­se sta­ted in the Vendor’s pro­duct descrip­ti­on, all of the pri­ces given are total pri­ces and inclu­de sta­tuto­ry Value Added Tax (VAT). Whe­re app­li­ca­ble, addi­tio­nal deli­very and ship­ping costs are given sepa­r­ate­ly in the respec­tive pro­duct descrip­ti­ons.

4.2 In the case of deli­ve­ries to coun­tries out­si­de of the European Uni­on, addi­tio­nal costs could app­ly in cer­tain cases. Such costs are not the respon­si­bi­li­ty of the Ven­dor, and they shall be cove­r­ed by the Custo­mer. For examp­le, the­se could inclu­de the costs of money trans­fers via credit insti­tu­tes (e.g. trans­fer fees, cur­ren­cy exchan­ge fees) or import costs, such as taxes (e.g. customs duties). Such costs could also occur, with regard to the trans­fer of money, when the goods are deli­ve­r­ed to a coun­try wit­hin the European Uni­on if the Custo­mer makes the pay­ment from a coun­try out­si­de of the European Uni­on.

4.3 The pay­ment opti­ons are pro­vi­ded to the Custo­mer in the Vendor’s online shop.

4.4 In the case of pay­ment via one of the pay­ment opti­ons offe­red by Pay­Pal, the pay­ment is pro­ces­sed via the pay­ment ser­vice pro­vi­der, Pay­Pal (Euro­pe) S.à r.l. et Cie, S.C.A., 22–24 Bou­le­vard Roy­al, L-2449 Luxem­bourg (her­einaf­ter: ‘Pay­Pal’), accord­ing to PayPal’s terms of use, which can be view­ed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full. Alter­na­tively, if the Custo­mer does not have a Pay­Pal account, accord­ing to the con­di­ti­ons for pay­ment wit­hout a Pay­Pal account, which can be view­ed at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.

4.5  If the custo­mer selec­ts the pay­ment opti­on ‘SOFORT’, the pay­ment will be pro­ces­sed via the pay­ment ser­vice pro­vi­der SOFORT GmbH The­re­si­en­hö­he 12, 80339 Mün­chen, Ger­ma­ny (from now on refer­red to as ‘SOFORT’). The custo­mer must have an online ban­king account with a PIN/TAN sys­tem in place to pay the invoice amount via ‘SOFORT’. The custo­mer must fur­ther pro­vi­de the necessa­ry legi­ti­ma­cy during the pay­ment pro­cess and con­firm the pay­ment inst­ruc­tion with ‘SOFORT’. ‘SOFORT’ will con­duct the pay­ment tran­sac­tion imme­dia­te­ly after and debit the customer’s bank account. The custo­mer can find more infor­ma­ti­on about the ‘SOFORT’ pay­ment method by visi­t­ing https://www.klarna.com/sofort/.

5) Delivery and Shipping Conditions

5.1 The goods shall be deli­ve­r­ed to the deli­very address given by the Custo­mer, inso­far as not­hing else has been agreed upon.

5.2 In the case of goods that are deli­ve­r­ed by a ship­ping agen­cy, the deli­very is done accord­ing to the ‘free to kerb­si­de’ princip­le – that is, to the kerb­si­de clo­sest to the deli­very address, inso­far as the deli­very infor­ma­ti­on on the Vendor’s online shop does not sta­te other­wi­se and to the extend as not­hing else has been agreed upon.

5.3  The custo­mer bears any costs for ship­ping if the trans­port com­pa­ny returns the ship­ped goods to the sel­ler after deli­very to the custo­mer was unsuc­cess­ful. It does not app­ly to cases whe­re the custo­mer is not respon­si­ble for the cir­cum­s­tan­ces that made deli­very impos­si­ble, or if he was tem­pora­ri­ly pre­ven­ted from accep­t­ing the offe­red ser­vices unless the sel­ler announ­ced this in an appro­pria­te time­frame befo­re­hand. It does also not app­ly to the initi­al ship­ping costs if the custo­mer avai­led of his right of revo­ca­ti­on. The fol­lo­wing rules app­ly to the return costs, as per can­cel­la­ti­on inst­ruc­tion by the sel­ler, if the custo­mer suc­cess­ful­ly avai­led of his right of revo­ca­ti­on.

5.4 If the Custo­mer is ope­ra­ting as a Busi­ness Per­son, the dan­ger of acci­den­tal loss or dete­rio­ra­ti­on of the goods sold is trans­fer­red to the Custo­mer as soon as the Ven­dor hands the goods over to the deli­very ser­vice, the ship­ping com­pa­ny, or the per­son or insti­tu­ti­on respon­si­ble for the deli­very of the goods. If the Custo­mer is ope­ra­ting as a Pri­va­te Indi­vi­du­al, the dan­ger of acci­den­tal loss or dete­rio­ra­ti­on of the goods sold is trans­fer­red once they are han­ded over to the Custo­mer or ano­t­her aut­ho­ri­sed per­son. Diver­gent to this, the dan­ger of acci­den­tal loss or dete­rio­ra­ti­on of the goods sold is also trans­fer­red to the Custo­mer, in the case of Pri­va­te Indi­vi­du­als, as soon as the Ven­dor has han­ded the goods over to the ship­ping or trans­port com­pa­ny, or the per­son or insti­tu­ti­on respon­si­ble for the deli­very of the goods, if the Custo­mer has com­mis­sio­ned the ship­ping or trans­port com­pa­ny or ano­t­her enti­ty with the deli­very of the goods and the Ven­dor has not infor­med the Custo­mer accord­in­gly in advan­ce.

5.5 The Ven­dor reser­ves the right to with­draw from the con­tract in the case of incor­rect or improper deli­very. This only app­lies in cases whe­re the fail­u­re to deli­ver is not the fault of the Ven­dor, and he/she has made the requi­red effort to con­clu­de a spe­ci­fic covering agree­ment with the sup­plier. The Ven­dor shall make every rea­son­ab­le effort in order to sup­ply the goods. In the case of orders that are par­ti­al­ly or ent­i­re­ly unavail­ab­le, the Custo­mer shall be infor­med imme­dia­te­ly and reim­bur­se­ment shall fol­low wit­hout delay.

5.6 In the case of orders that are collec­ted by the Custo­mer, the Ven­dor shall inform the Custo­mer via email that the orde­red goods are rea­dy for collec­tion. After rece­ipt of this email, the Custo­mer can make arran­ge­ments with the Ven­dor regar­ding the collec­tion of the goods from the Vendor’s pre­mi­ses. In this case, the­re are no deli­very char­ges.

6) Retention of Title

6.1 The Ven­dor remains the right­ful owner of all goods that are deli­ve­r­ed to the Pri­va­te Indi­vi­du­al until such time as they are paid in full.

6.2 The Ven­dor remains the right­ful owner of all goods that are deli­ve­r­ed to the Busi­ness Per­son until such time as all out­stan­ding balan­ces on any open accounts that he/she has have been sett­led.

6.3 If the Custo­mer is ope­ra­ting as an Busi­ness Per­son, he/she is aut­ho­ri­sed to pro­cess or resell the reser­ved goods in the cour­se of his/her nor­mal busi­ness. The Custo­mer shall pay the Ven­dor any resul­ting claims against third par­ties in advan­ce and at the amount of the respec­tive invoice value (inclu­ding VAT). This trans­fer app­lies regard­less of whe­ther the reser­ved goods are resold after fur­ther pro­ces­sing or wit­hout fur­ther pro­ces­sing. The Custo­mer remains respon­si­ble for the pay­ment, even after the trans­fer has taken place. The Vendor’s right to collect the out­stan­ding balan­ce of pay­ment remains unaf­fec­ted. Howe­ver, the Ven­dor will not collect the accounts receiva­ble as long as the Custo­mer hono­urs his/her pay­ments to the Ven­dor and does not default on pay­ments, and as long as no app­li­ca­ti­on has been filed for the initia­ti­on of insol­vency pro­cee­dings.

7) Warranty for Defects (Guarantee)

If the goods recei­ved have any defec­ts, the sta­tuto­ry war­ran­ty regu­la­ti­ons app­ly. The fol­lo­wing excep­ti­ons app­ly:

7.1   If the custo­mer acts as a com­pa­ny,

  • the Ven­dor has the opti­on of choo­sing the mode of rec­tifi­ca­ti­on;
  • for new goods, the sta­tu­te of limi­ta­ti­ons for defec­ts is one year from the date of trans­fer of the goods;
  • in the case of used goods, the rights and claims with regard to defec­ts are gene­ral­ly exclu­ded;
  • the sta­tu­te of limi­ta­ti­ons does not start afresh when a second con­sign­ment of the goods is deli­ve­r­ed due to war­ran­ty issu­es.

7.2   If the custo­mer act as a con­su­mer, the sta­tu­te of limi­ta­ti­ons for claims of defec­ts for used goods is one year from the date of deli­very of the goods to the Custo­mer, sub­ject to the limi­ta­ti­ons of the fol­lo­wing clau­se.

7.3 The afo­re­men­tio­ned regu­la­ted limi­ta­ti­ons of lia­bi­li­ty and recour­se do not app­ly

  • for damages and com­pen­sa­ti­on claims by the custo­mers, as well as
  • cases whe­re the sel­ler has omit­ted defec­ts frau­du­lent­ly or with mali­cious intent.
  • for damages and com­pen­sa­ti­on claims by the custo­mers, as well as
  • cases whe­re the sel­ler has omit­ted defec­ts frau­du­lent­ly or with mali­cious intent.

7.4 Over and above this, for Busi­ness Per­sons, the app­li­ca­ble sta­tu­te of limi­ta­ti­ons for recour­se accord­ing to § 478 of the Tra­de Regis­ter remain unaf­fec­ted.

7.5 If the Custo­mer is ope­ra­ting as a mer­chant accord­ing to § 1 of the Tra­de Regis­ter, the obli­ga­ti­on of inspec­tion, exami­na­ti­on and noti­fi­ca­ti­on app­lies to him/her accord­ing to § 377 of the Tra­de Regis­ter. If the Custo­mer neglec­ts his/her obli­ga­ti­on to report as requi­red, the goods are deemed appro­ved.

7.6 If the Custo­mer is ope­ra­ting as the Pri­va­te Indi­vi­du­al, he/she is requested to claim any goods that have obvious­ly been dama­ged during trans­port from the deli­very ser­vice and to inform the Ven­dor about the inci­dent imme­dia­te­ly. Should the Custo­mer fail to do so, this shall have no effect on his/her legal or con­trac­tu­al claims in terms of defec­ts.

 

8) Liability

The Ven­dor is liable to the Custo­mer for all con­trac­tu­al, qua­si-con­trac­tu­al and legal claims (inclu­ding cri­mi­nal claims) for dama­ge and reim­bur­se­ment of expen­ses as fol­lows:

8.1 The Ven­dor has unli­mi­ted legal lia­bi­li­ty:

  • in the case of inten­ti­on or gross negli­gence,
  • in the case of inten­tio­nal or negli­gent dama­ge to life, body and health,
  • due to any pro­mi­se of gua­ran­tee, inso­far as not­hing to the con­tra­ry has been agreed upon,
  • due to com­pul­so­ry lia­bi­li­ty, for examp­le, accord­ing to the pro­duct lia­bi­li­ty act.

8.2 Should the Ven­dor negli­gent­ly bre­ach an important obli­ga­ti­on, the lia­bi­li­ty shall be restric­ted to the fore­see­ab­le, qua­si-con­trac­tu­al dama­ge incur­red, inso­far as unli­mi­ted lia­bi­li­ty app­lies accord­ing to the afo­re­men­tio­ned clau­se. Fun­da­men­tal con­trac­tu­al obli­ga­ti­ons are tho­se obli­ga­ti­ons that the con­tract impo­ses upon the Ven­dor, the con­tent of which ensu­res attain­ment of the pur­po­se of the con­tract and enab­les the pro­per imple­men­ta­ti­on the­re­of, and the Custo­mer should expect them to be ful­fil­led.

8.3 Any other lia­bi­li­ty is pre­clu­ded.

8.4 The afo­re­men­tio­ned lia­bi­li­ty also app­lies with regard to the lia­bi­li­ty of the Ven­dor for his/her agents and legal rep­re­sen­ta­ti­ves.

9) Redemption of Campaign Vouchers

9.1 Vou­chers with a spe­ci­fic dura­ti­on of vali­di­ty, that are issued by the Ven­dor, free of char­ge, for spe­ci­fic pro­mo­ti­ons, and which are not avail­ab­le to the Custo­mer for purcha­se (her­einaf­ter ‘cam­pai­gn vou­chers’), can only be rede­emed in the Vendor’s online shop, and only during the spe­ci­fied peri­od.

9.2 Indi­vi­du­al pro­duc­ts may be exclu­ded from the vou­cher cam­pai­gn, inso­far as this is sta­ted accord­in­gly on the vou­cher.

9.3 Cam­pai­gn vou­chers can only be rede­emed befo­re the end of the orde­ring pro­cess. It is not pos­si­ble to rede­em a vou­cher after­wards.

9.4 More than one cam­pai­gn vou­cher can be rede­emed for one order.

9.5 The value of the goods must be at least equi­va­lent to the value of the cam­pai­gn vou­cher. Any resi­du­al value will not be paid out by the Ven­dor.

9.6 If the value of the cam­pai­gn vou­cher is insuf­fi­ci­ent to cover the costs of the order, the dif­fe­rence can be paid via any other pay­ment method offe­red by the Ven­dor.

9.7 The value of a cam­pai­gn vou­cher will not be paid out in cash and it is not eli­gi­ble for inte­rest.

9.8 The value of a cam­pai­gn vou­cher shall not be reim­bur­sed, should the Custo­mer return goods accord­ing to his/her legal Right of Revo­ca­ti­on, if the goods were ent­i­re­ly or par­ti­al­ly paid with a cam­pai­gn vou­cher.

9.9 Cam­pai­gn vou­chers are only valid for use by the per­son to whom they are made out. Trans­fer of cam­pai­gn vou­chers to third par­ties is not per­mit­ted. The Ven­dor is aut­ho­ri­sed, but not obli­ged, to check the eli­gi­bi­li­ty of the respec­tive hol­ders of cam­pai­gn vou­chers.

10) Redemption of Gift Vouchers

10.1 Vou­chers that are purcha­sed via the Vendor’s online shop (her­einaf­ter ‘Gift Vou­chers’), can only be rede­emed in that Vendor’s online shop, inso­far as the con­di­ti­ons of the vou­cher do not sta­te other­wi­se.

10.2 Gift vou­chers and a resi­du­al balan­ce on a Gift Vou­cher must be rede­emed by the end of the third year after purcha­se of the vou­cher. Any resi­du­al balan­ce will be credi­ted to the Custo­mer on the date of expi­ry.

10.3 Gift vou­chers can only be rede­emed befo­re the end of the orde­ring pro­cess. It is not pos­si­ble to rede­em a vou­cher after­wards.

10.4 More than one Gift Vou­cher can be rede­emed for one order.

10.5 Gift vou­chers can only be used for the purcha­se of goods, and not for purcha­sing addi­tio­nal Gift Vou­chers.

10.6 If the value of the Gift Vou­cher is insuf­fi­ci­ent to cover the costs of the order, the dif­fe­rence can be paid via any other pay­ment method offe­red by the Ven­dor.

10.7 The value of a Gift Vou­cher shall not be paid out in cash and it is not eli­gi­ble for inte­rest.

10.8 Gift vou­chers are only valid for use by the per­son to whom they are made out. Trans­fer of Gift Vou­chers to third par­ties is not per­mit­ted. The Ven­dor is aut­ho­ri­sed, but not obli­ged, to check the eli­gi­bi­li­ty of the respec­tive vou­cher hol­ders.

11) Applicable Law

For all legal agree­ments bet­ween the par­ties, the laws of the Federal Repu­blic of Ger­ma­ny app­ly, exclu­ding the laws gover­ning the inter­na­tio­nal purcha­se of mova­ble goods. In the case of Pri­va­te Indi­vi­du­als, this gover­ning law only app­lies inso­far as the pro­tec­tion affor­ded by com­pul­so­ry regu­la­ti­ons under the law of the sta­te in which the Pri­va­te Indi­vi­du­al has his/her habi­tu­al residence/place not been with­drawn.

12) Court of Jurisdiction

If the Custo­mer is ope­ra­ting as a mer­chant, a legal enti­ty under public law or a spe­cial fund under public law, wit­hin the sover­eign ter­rito­ry of the Federal Repu­blic of Ger­ma­ny, the only court of juris­dic­tion for all dis­pu­tes ari­sing out of this con­tract is the court of juris­dic­tion of the Vendor’s head­quar­ters. If the Customer’s domici­le or head­quar­ters are situa­ted out­si­de of the sover­eign ter­rito­ry of the Federal Repu­blic of Ger­ma­ny, the only court of juris­dic­tion for all dis­pu­tes ari­sing out of this con­tract is the court of juris­dic­tion of the Vendor’s head­quar­ters, if the con­tract or any requi­re­ments of the con­tract can be assi­gned to the tra­de or pro­fes­si­on of the Custo­mer. Howe­ver, in all of the afo­re­men­tio­ned cases, the Ven­dor is aut­ho­ri­sed to take up con­tact with the Customer’s court of juris­dic­tion.

13) Alternative Dispute Resolution

13.1 The EU Com­mis­si­on offers an Inter­net plat­form for online dis­pu­te reso­lu­ti­on, via the fol­lo­wing link: http://ec.europa.eu/consumers/odr

This plat­form ser­ves as a con­tact point for the out-of-court sett­le­ment of dis­pu­tes resul­ting from online purcha­se or ser­vice agree­ments, into which the con­su­mer has ent­e­red.

13.2 The Ven­dor is neit­her pre­pa­red nor obli­ged to par­ti­ci­pa­te in any form of con­su­mer dis­pu­te reso­lu­ti­on.